Fees can be waived only when they were erroneously assessed and the attorney was in CLE compliance by the stated deadline. Compliance means all hours were earned and all fees were paid. See Tenn. Sup. Ct. R. 21 § 7.
An attorney may request a waiver of fees in exceptional circumstances by completing the Exceptional Relief Request. See Tenn. Sup. Ct. R. 21 § 2.04.